Reservations

Contact one of our Retreat Advisors

Toll Free within Australia: 1800 219 272

Toll Free within New Zealand: 0800 000 780

Phone: +61 7 5589 5000
Facsimile: +61 7 5533 8378
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Take a look around Gwinganna on this preview video

Travel Insurance

We know that sometimes plans change so we recommend that all our guests secure comprehensive travel insurance prior to a stay here. We strongly suggest choosing a policy that will cover sickness or unpredictable circumstances that may require you to change your plans. Even if you live locally and are driving to the retreat, please remember that you are booking a complete holiday/package that is non-refundable and non-transferable should an unplanned situation arise. Please consider the following when choosing your policy:


- Cancellation fees
- Lost deposits
- Additional expenses for accidental injury, sickness and hospitalisation
- Medical evacuation
- Luggage and personal effects
- Travel delay and alternative transport expenses
- Personal liability


When organising insurance, ensure you read the product disclosure statement to select the most suitable cover policy for you.  Gwinganna Lifestyle Retreat is not responsible or liable for any costs associated with changes to your travel arrangements.

Deposits and Payments

A 20% deposit is required at the time of booking to secure your reservation. To take advantage of limited special offers, full payment is required at time of booking.

Cancellations and Postponements

All payments are valid for 12 months, including deposits. All payments are non-refundable and non-transferable. Should you need to make changes to your booking, the following charges will apply:

 

- Postponement more than 14 days prior to arrival will incur a fee of $100 per person/per package.
- Postponement 14 days prior to arrival will incur a fee of 50% of the total package.  
- Postponement 7 days prior to arrival, non-arrival or early departure will incur a fee of 100% of the total package.


Please call our Retreat Advisors if you require assistance.

Getting there and away

Gwinganna is located in the Tallebudgera Valley of Queensland’s Gold Coast, approx 30 minutes drive from the airport and approximately one hour drive from Brisbane city. Courtesy transfers from Gold Coast airport are available at set times.
If you are driving, download a map of directions here.

Preparing for your stay

Arriving/departing by air

If you are arriving by air, we offer a courtesy transfer from Gold Coast airport at 1pm on the first day of each retreat, please ensure your flight lands by 12.30pm to access this transfer. For your departure, our courtesy transfer will depart Gwinganna at 2pm on the final day of each retreat, please ensure your flight departs after 3.30pm to access this transfer. If you are arriving into Brisbane airport or cannot make our courtesy times, a limousine service is available which we can book for you. 

 

Please note on the day of departure normal activities are from 6-11am, a final seminar at 11.30am, then lunch is served from 1-2pm. Departures should be planned at 2pm. Download airport information here.

 

Arriving/departing by car

Please plan to arrive between 2pm and 4pm for the first day of your retreat.
On the day of departure normal activities are from 6-11am, a final seminar at 11.30am, then lunch is served from 1-2pm. Departures should be planned at 2pm.

Getting the most out of your arrival day

To maximise your stay with us, please arrive between 2pm and 4pm, dressed
casually, with suitable walking shoes. To start your retreat as soon as you arrive, we offer afternoon spa treatments, due to the popularity of this option please book prior to arrival to avoid disappointment.

Dreamtime - Spa Treatments and Wellness Therapies

Please send any requests for treatments and therapies to us in writing by
fax or email prior to your arrival. These requests will be confirmed once you
have arrived. Email the This email address is being protected from spambots. You need JavaScript enabled to view it. to contact you.


Dietary and Medical Requirements

Any specific dietary or medical requirements need to be advised to Reception prior to arrival.  On arrival you will be given a Retreat Questionnaire to complete.  We need to know about any food  allergies, intolerances, medication allergies and any medical conditions that may impact your stay.  Should you have any medical conditions you would like to discuss with our nurse prior to your arrival, please contact Reception.

Mobile Devices

To truly escape and help you disconnect, we have created a mobile free low tech environment. Use of mobile devices is restricted to use in your room. Your room is also equipped with a landline phone. Family and friends will be able to contact
you via the main reception number +61 7 5589 5000.

Smoking

Gwinganna is a smoke free environment.

Restrictions

To ensure all guests maximise the Gwinganna experience we request that the following items are not brought onto the property:

Alcohol

Food/snacks 
Caffeine
Cigarettes
Illegal drugs and non prescription drugs
Mobile devices including laptop computers and tablets
Newspapers/radio

 

Please note the minimum age for all guests is 18 years.

What to bring

Please download our suggested packing list here: What to bring.

Valuables

A complimentary safe is available at Reception to store your valuables during your stay.

Laundry

A complimentary self service laundry is offered on site.

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Guest Comments


"I am adamant that there is no better way to nourish, nurture and reboot your entire being than a visit to Gwinganna. I view it as less of an indulgence and more of a neccessity - kind of like an annual service. And if that doesn't get you there? They have one of - if not the - best spas in the country."

Zoe Foster


"Prior to coming to Gwinganna, I didn't think that a seven day break could leave me feeling so much more energetic, healthier and relaxed. Everything about Gwinganna reflects their passion and commitment to excellence. It's a unique environment. I will return every year for a re-charge."

Kylie Ahern


"A restorative experience. It was great to be introduced to nutrition and organic food, a lifetime change."

Joyce Marks


"I attended Optimal Qi and just wanted to let you know how much I loved it. It was absolutely the best thing I have ever done for me. Linda and Neale were incredible and the information given was life changing. Thank you for an amazing 4 days."

Melanie Cordony


"I have been going to Health Retreats for over 13 years. I rely on these wonderfully blissful places to give me the balance and calm that I can't give myself in everyday life. It puts me right back on track physically and mentally. I have referred many of my friends there. They have all had amazing experiences and all will go back again, it is just that type of place! ...and its great cause we all go back together which makes the experience that much more fun."

Jill Waddy


“The most comprehensive retreat in the country, with elements never thought about to make this experience special.”

Michael Ryan


"On a recent visit to Australia, I decided to visit the Gwinganna Lifestyle Retreat since our readers voted it their favourite spa in Australia. Now that I have actually experienced their program, I can see why it has become so popular so quickly. In fact, who would have guessed that one of the best and smartest spa programs in all the world is only a few years old and in Australia? What sets Gwinganna Lifestyle Retreat apart is the staff, the setting, the program, the cuisine, the treatments...in fact they do everything well. In many ways I found Gwinganna to be a glimpse into the destination spa for the 21st century. It isn't often that a spa which has only been opened a few years becomes a top spa award winner so quickly. But after visiting Gwinganna, I can understand why. They have incorporated the best of spa practices from around the world and made it their own.The result is a spa with a perfect balance which creates that balance in its clientele. And who doesn't need balance these days?

Susie Ellis, President Spa Finder Inc USA